Website privacy

Privacy Policy.

Last updated July 24, 2026

This policy applies only to information associated with InsightHive's public website and email sent to the address listed below. It does not apply to information processed in an InsightHive product, pilot, or customer environment. Those practices are governed by the applicable customer agreement and related privacy, security, and data-handling documentation.

Information we collect

We receive limited information associated with this website:

  • Information you provide. If you email us, we receive your email address and the information in your message. Please do not send case details, criminal justice information, or other sensitive personal information by email.
  • Information processed automatically. Amazon Web Services processes technical request information needed to deliver and protect the website, such as your IP address, requested URL and query string, timestamp, browser or device information, and referring page.

We may use basic website analytics to understand visits and sessions, such as pages viewed, referring pages, approximate session duration, and general interaction or performance patterns. Analytics providers may process technical information such as an IP address, browser or device type, timestamps, and approximate location derived from an IP address. We use this information to understand general traffic and improve the website, not to build advertising profiles. The website does not offer a public contact form, newsletter signup, user account, or payment flow.

How we use information

We use website and email information to:

  • deliver, secure, and troubleshoot the website;
  • understand basic session and traffic patterns and improve website performance;
  • respond to messages you send us; and
  • comply with legal obligations and protect rights, safety, and security.

Cookies and similar technologies

We may use limited cookies or similar technologies for website functionality, security, and basic session analytics. We do not use this website for targeted advertising or cross-site behavioral advertising. You can manage cookies through your browser settings, although some settings may affect website functionality.

How information is shared

Amazon Web Services processes requests needed to deliver the website, and service providers may support basic website analytics. If you email us, your email provider and the email service used by InsightHive process the message. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, or security.

Retention and security

We retain website analytics and technical information only as long as reasonably necessary to operate, secure, and improve the website or meet legal obligations. Service providers may retain information under their own terms and practices. If you email us, we retain the message only as long as reasonably needed to respond, maintain appropriate business records, or meet legal obligations. We use HTTPS and restrict direct public access to the website's storage origin, but no transmission or storage method can be guaranteed completely secure.

Your choices

Depending on where you live and subject to applicable law, you may have rights concerning certain personal information. To ask a question or request access to, correction of, or deletion of personal information associated with this public website, email hello@insighthive.io. We may need to verify your request, and some information may be retained where permitted or required by law. Requests concerning a product, pilot, or customer environment are handled under the applicable customer agreement and related documentation.

Children's privacy

This website is intended for professional and organizational audiences and is not directed to children. We do not knowingly request personal information from children through this website.

Information from our previous website

Before this version of the website launched, InsightHive used Squarespace features for forms, newsletter or event signups, and basic website analytics. Information submitted through the previous website may remain with InsightHive and the service providers used at that time. We may use and retain that information to respond to requests, provide communications a person requested, maintain appropriate business records, or meet legal obligations. You may contact us at the address above with questions about that information.

Changes to this policy

We may update this policy as our website and practices change. We will post the updated version here and revise the last-updated date.